General Terms and Conditions

 General conditions for jungle home

 

Table of Contents:

Article 1 - definitions

Article 2 - identity of the entrepreneur

Article 3 - applicability

Article 4 - the offer

Article 5 - the agreement

Article 6 - right of withdrawal

Article 7 - cost if revoked

Article 8 - exclusion right of withdrawal

Article 9 - the price

Article 10 - conformity and guarantee

Article 11 - supply and implementation

Article 12 - duration transactions duration, withdrawal and extension

Article 13 - payment

Article 14 - complaints procedure

Article 15 - disputes

Article 16 - any additional or different provisions

 

Article 1 - definitions

In these conditions, the following definitions apply:

 

  1. Cooling-off periodmeans the time by which the consumer can use its right of withdrawal;
  2. Consumermeans the natural person who is acting in the performance of business or trade and a distance contract enters into with the trader;
  3. Daymeans calendar days;
  4. Expensive transactionmeans a distance contract covering a range of of products and / or services, of which the supply and / or purchase obligation is spread in time;
  5. Durable medium: any means consumers or entrepreneurs in the provision of information that is addressed to him in person, to store in a way that future consultation and unchanged reproduction of the stored information.
  6. Right of withdrawal, on - whether consumers gain during the cooling-off period to waive the distance contract;
  7. Template: The model withdrawal form, which the trader who makes available a consumer may fill out when they wish to avail themselves of the right of withdrawal.
  8. Entrepreneurmeans the natural or legal person with products and / or services offers at a distance to consumers;
  9. Distance contractmeans an agreement whereby as part of an organized system by the trader for distance marketing of products and / or services, until the conclusion of the agreement makes exclusive use of one or more means of distance communication;
  10. Means of distance communication: agent which can be used to negotiate agreements that consumers and business, without simultaneously in the same area have come together.
  11. General conditions: The present general conditions of the entrepreneur.

 

Article 2 - identity of the entrepreneur

Jungle home

New Ten ways 11A

2922 and, Krimpen aan den IJssel

E-mail address: contact@junglehome.nl

73949434 Chamber of Commerce number

002311491b50 VAT identification number

 

Article 3 - applicability

  1. These general conditions apply to every offer on each of the entrepreneur and remote agreement negotiated between the entrepreneur and orders and consumer.
  2. Before the agreement is closed remotely, the text of these general conditions made available to consumers. If this is not reasonably possible before the agreement, Will is closed remotely be indicated that the general conditions to the trader to see, and they are in at the request of the consumer be sent as soon as possible free of charge.
  3. If the agreement is concluded, remote can electronically in derogation from the previous paragraph and before the agreement is closed remotely, the text of the general conditions consumers electronically to be made available in such a way that it by the consumer to be easy to stored on a durable medium. If this is not reasonably possible before the agreement, Will is closed remotely indicate where of the general conditions by electronic means and that they can be seen at the Consumer's request electronically or otherwise will be available free of charge.
  4. In case that, alongside this general conditions specific product or service condition also apply, it is second and third member of corresponding application and could consumers make general conditions in case of conflict, always rely on the applicable provision which is most favourable for him.
  5. If one or more provisions in these general conditions in whole or in part at any time are void or be destroyed, there's no stopping this agreement and such conditions otherwise in the relevant provision station, and will immediately be replaced be by mutual agreement by a requirement that the thrust of the original approached as far as possible.
  6. Situations that it are regulated in these general conditions, should be examined "to the letter" of these general conditions.
  7. Queries about the interpretation or contents of one or more provisions of our terms, serve to be explained "to the letter" of these general conditions.

 

Article 4 - the offer

  1. If a job offer a limited duration or under conditions, this cost in the offer is mentioned.
  2. The offer is non-committal. The offer the trader is entitled to change and adapt.
  3. The offer contains a full and accurate description of the products offered and / or services. The description is sufficient detail to an adequate assessment of the offer by the consumer to be possible. And the entrepreneur this makes use of images are a true picture of the products offered and / or services. Obvious mistakes manifest errors in the offer or the entrepreneur does not bind.
  4. All of the images, data in the arrangement are specifications indication and can be no incentive for damages or cancellation of contract.
  5. Images when products are a true picture of the products available. Entrepreneur can't guarantee that, are precisely the displayed colors with the real colours of the products.
  6. Each contain an offer information in the consumer, clarify the rights and obligations are, provided to the acceptance of the offer are connected. In
    Special:
    • The price including taxes;
    • The eventual cost of consignment;
    • How the agreement will be established and what debates are required;
    • Whether or not to apply the right of withdrawal;
    • The method of payment, delivery and execution of the contract;
  • The deadline for acceptance of the offer, or the period within which the operator the price guarantees;
  • The height of the rating of distance communication if the costs of using the means of distance communication be calculated on a basis other than the regular base price for the means of communication;
  • Whether the agreement after the completion is archived, and if so in what way they can be consulted for the consumer;
  • The way in which the consumer, and to conclude the agreement, his Under the agreement and data made available if required check partners.
  • The possibly other languages in which, in addition to the Dutch, the agreement can be concluded;
  • The codes of conduct to which the entrepreneur have submitted and the way the consumer in electronic these codes use. and
  • The minimum duration of the distance contract in the event of a expensive transaction.

 

 

 

 

Article 5 - the agreement

  1. The agreement came, subject to paragraph 4 arrived at the moment of acceptance of the offer by the consumer and to meet the conditions set.
  2. If the consumer has the offer accepted by electronic means without delay, confirms the entrepreneur electronically, the receipt of the acceptance of the offer. As long as the receipt of this acceptance by the trader is not confirmed, the consumer may terminate the contract.
  3. If the agreement is created electronically entrepreneur shall take the appropriate technical and organisational measures to ensure the security of the electronic transmission of data, and shall ensure their safe web environment. If the consumer electronics could pay, then the entrepreneur appropriate security measures with due respect.
  4. The economic operator may within legal frameworks - - inform its payment obligations or can the consumer to meet, and of all these facts and factors that are important for the responsible entering into the agreement at bay. If the entrepreneur on the basis of this work has rightly important for the present is motivated his entitlement to refuse an order or application or implementation special conditions to connect.
  5. The entrepreneur is against the good or service to the consumer, in writing or the following information in such a way that it by the consumer in an accessible way can be stored on a durable medium, on their expedition:
  6. The visiting address of the establishment of the economic operator where the consumer can with grievances;
  7. The conditions and the way the consumer can make use of the right of withdrawal, or a clear notification on the are not within the right of withdrawal;
  8. The existing information concerning guarantees and after-sales service;
  9. The in Article 4 paragraph 3 of these conditions unless the company recorded data, the information was provided to consumers before the execution of the agreement;
  10. The requirements for terminating the contract if the agreement has a duration of more than one year or is unlimited in time.
  11. In the event of a expensive transaction is the provision in the previous paragraph apply only to the first delivery.
  12. Each agreement shall be entered into under the suspensive conditions of sufficient availability of the products concerned.

 

Article 6-Right of withdrawal

In case of delivery of products:

  1. In the case of the purchase of products, the consumer has the option of dissolving the contract for 14 days without giving any reason. This period of reflection shall take effect on the day after the receipt of the product by the consumer or a pre-designated by the consumer and published to the entrepreneur.
  2. During the reflection period, the consumer will carefully deal with the product and packaging. He will only extract or use the product to that extent as far as necessary in order to assess whether he wishes to retain the product. If he makes use of his right of withdrawal, he will return the product with all the accessories supplied and, if reasonably possible, in the original condition and packaging to the entrepreneur, in accordance with reasonable and clear instructions provided by the entrepreneur.
  3. When the consumer wishes to make use of his right of withdrawal, he is obliged to make this known to the entrepreneur within 14 days of receiving the product. The communication should be communicated to the consumer by means of the model form. After the consumer has made known use of his right of withdrawal, the customer has to return the product within 14 days. The consumer must prove that the delivered cases have been returned in a timely way, for example by means of a proof of dispatch.
  4. If, after the expiry of the deadlines set out in paragraphs 2 and 3, the customer has not made known use of his right of withdrawal or withdrawal of withdrawal, or the product has not returned the product to the entrepreneur, the purchase is a fact.

In the case of supply of services:

  1. In the case of supply of services, the consumer shall have the option of dissolving the contraa without giving any reason for at least 14 days from the date of entry into force of the contract.
  2. In order to make use of his right of withdrawal, the consumer will be directed to the reasonable and clear instructions provided by the entrepreneur in the offer and/or at the latest upon delivery.

 

Article 7-Costs in the event of a revocation

  1. If the consumer makes use of his right of withdrawal, the costs of returning shall not exceed the cost.
  2. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than no later than 14 days after revocation. This is the condition that the product has already been received back by the web store or can be submitted to complete proof of complete return. Reimbursement will be made using the same method of payment used by the consumer, unless the consumer gives an explicit consent to another method of payment.
  3. If the product is damaged by incareful handling by the consumer itself, the consumer is liable for any impairment of the product.
  4. The consumer cannot be held liable for impairment of the product if the entrepreneur does not provide all legally mandatory information on the right of withdrawal, this should be done for the conclusion of the purchase agreement.

 

 

Article 8-Revocation of withdrawal

  1. The economic operator may exclude the right of withdrawal of the consumer from products as defined in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the economic operator has stated this clearly in the offer, at least in good time for the conclusion of the contract.
  2. Exclusion of the right of withdrawal is only possible for products:
  3. which have been established by the economic operator in accordance with consumer specifications;
  4. which are clearly personal in nature;
  5. which, by their nature, cannot be returned;
  6. which can quickly spoil or ageing;
  7. of which the price is subject to fluctuations in the financial market on which the economic operator does not have an influence;
  8. for loose newspapers and magazines;
  9. for audio and video recordings and computer software from which the consumer has broken the seal.
  10. for hygienic products from which the consumer has broken the seal.
  11. Exclusion of the right of withdrawal is only possible for services:
  12. provide accommodation, transport, restaurant business or leisure activities on a given date or during a specified period;
  13. the delivery of which has commenced with the express agreement of the consumer prior to the expiry of the reflection period;
  14. concerning bets and lotteries.

 

 

Article 9-The price

  1. During the period of validity indicated in the offer, prices of the products and/or services offered shall not be increased, subject to price changes due to changes in VAT rates.
  2. By way of derogation from the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no influence, with variable prices. These fluctuations and the fact that the prices may be target prices may be indicated on the offer.
  3. Price increases within 3 months of the conclusion of the agreement are permitted only if they are the result of legal regulations or provisions.
  4. Price increases from 3 months after the conclusion of the agreement are permitted only if the entrepreneur has negotiated this and:
  5. they are the result of legal regulations or provisions; or
  6. the consumer has the power to cancel the contract as from the day on which the price increase starts.
  7. The prices quoted in the offer of products or services include VAT.
  8. All prices are subject to pressurate and preset errors. No liability shall be accepted for the effects of pressure and seat errors. In the case of pressure and zeta errors, the entrepreneur is not obliged to deliver the product according to the erroneous price.

 

Article 10-Conformity and Guarantee

  1. The economic operator shall ensure that the products and/or services comply with the contract, the specifications set out in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations existing on the date of the conclusion of the agreement. Where agreed, the operator shall also provide that the product is suitable for other than normal use.
  2. Any guarantee provided by the trader, manufacturer or importer shall not affect the legal rights and claims which the consumer may assert against the economic operator under the agreement.
  3. Any defects or misdelivered products shall be notified in writing to the trader within 4 weeks of delivery. The return of the products must take place in the original packaging and in a new state.
  4. The warranty term of the entrepreneur corresponds to the manufacturer's warranty term. However, the entrepreneur is never responsible for the final suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.
  5. The guarantee does not apply if:
  • The consumer has repaired and/or edited the delivered products themselves or had them repaired and/or processed by third parties;
  • The products supplied are exposed to abnormal conditions or are otherwise treated careless or contrary to the directions of the entrepreneur and/or have been treated on the packaging;
  • The inadequacy of all or part is the result of regulations made or will be made by the public authorities as to the nature or quality of the materials used.

 

Article 11-Delivery and implementation

  1. The entrepreneur will take due care of the utmost care when receiving and when the orders of products are executed and when assessing applications for the provision of services.
  2. The place of supply shall be the address which the consumer has made known to the company.
  3. Subject to the conditions set out in paragraph 4 of this Article, the undertaking shall execute accepted orders with skillfully but not later than 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be executed or can only be partially carried out, the consumer will receive notice of this at the latest 30 days after the order has been placed. In that case, the consumer shall have the right to dissolve the contract without charge. The consumer does not have the right to compensation.
  4. All delivery deadlines are indicative. The consumer shall not be able to grant any rights to any such period. Overrun of a period of time does not give the consumer any right to compensation.
  5. In the case of dissolution in accordance with paragraph 3 of this Article, the trader shall reimburse the amount paid by the consumer as soon as possible, but not later than 14 days after its dissolution.
  6. If delivery of an ordered product proves impossible, the entrepreneur will make an effort to make a replacement item available. By the time of delivery, it shall be reported in a clear and understandable manner that a replacement article is being provided. In the case of replacement items, the right of withdrawal cannot be ruled out. The cost of any return shipment is for the account of the entrepreneur.
  7. The risk of injury and/or loss of products rests with the trader until the moment of delivery to the consumer or a pre-designated representative and made known to the entrepreneur, unless otherwise expressly agreed upon.

 

Article 12 - duration transactions duration, withdrawal and extension

Termination

  1. The consumer can an agreement which is for an indefinite period and aiming at the regular supply of products (including electricity) or services at all times for this purpose it was agreed terminate cancellation scheme 'notice, and not more than one month.
  2. The consumer can an agency contract for a fixed period and aiming at has entered into the regular supply of products (including electricity) or services, at any time at the end of the fixed period for this purpose it was agreed terminate cancellation scheme 'notice, and not more than one month.
  3. The consumer can the agreements mentioned in the previous paragraphs:
  • cancel at any time and not be limited to cancellation at a given time or in a specific period;
  • recite at least in the same way as it entered into by him;
  • With the same notice be quitting and the entrepreneur has negotiated for themselves.

Extension

  1. An agency contract for a fixed period and aiming at has entered into the regular supply of products (including electricity) or services may not be continued or renewed tacitly which is time-limited.
  2. In derogation from the previous paragraph, a contract may has entered into a limited run and aiming at the regular supply of day - News and weekly newspapers and magazines be automatically renewed for a fixed period of up to three months, if consumers this renewed agreement by the end of the extension to a notification of may cancel up to one month.
  3. An agency contract for a fixed period and aiming at has entered into the regular supply of products or services, should only be prolonged for an unlimited period tacitly if consumers may cancel at any time to a notification of not more than one month and a notice period of no more than three months in case the agreement aims at a couple of weeks but less than once a month, delivery, news of daily and weekly newspapers and magazines.
  4. An agreement with limited time to deliver arranged just lawyering of day, news and weekly newspapers and magazines (pilot, knowledge making subscription) is not automatically end tacitly continued and after the trial period - or acquaintance period.

Duration

  1. If an agreement a duration of more than a year, after a year, the consumer must the agreement at any time to a notification of not more than one month cancel unless the fairness and reasonableness itself against termination before the end of the agreed duration reschedule.

 

Article 13 - payment

  1. Save as otherwise agreed, the amounts owed by the consumer to be fulfilled within seven working days from the beginning of the reflexion period referred to in Article 6 paragraph 1. In case of a contract for the provision of the service, this time limit shall begin to run after the consumer the confirmation of the contract has received.
  2. Consumers have a duty of mistakes in payment information provided without delay or referred to the economic operator to report.
  3. In case of default of the consumer is subject to any legal constraints, the entrepreneur entitle it to expressed in advance to the consumer to make charges reasonable.

 

Article 14 - complaints procedure

  1. The entrepreneur has a sufficient complaints procedure, and raises the complaint published in accordance with this complaints procedure.
  2. Complaints about implementation of the agreement, within 7 days and clearly defined fully be submitted to the entrepreneur, after the consumer has found the deficiencies.
  3. Complaints to the trader be within a period of 14 days from the date of receipt answered. A predictable longer if a complaint is processing time by the trader asks, within the period of 14 days responded with a report of receipt and an indication of when the consumer an even more detailed reply might be.
  4. Not if the complaint can be resolved by mutual agreement there is a dispute which is open to the settlement of disputes.
  5. Should a consumer complaints itself first in turning to the entrepreneur. If the online store is affiliated to Foundation which do not online store label and such complaints can be resolved by mutual agreement will inform consumers to turn to Foundation online store label (webwinkelkeur.nlfree), it will mediate. Check that the online store, through an ongoing membership https://www.webwinkelkeur.nl/leden/. Should there still be not arrived at any solution, consumers have the opportunity to develop their complaint should remain with the independent arbitration board appointed by Stichting online store label, the judgment of this is binding both consumer and entrepreneur as approve of these binding judgement. At the presentation of a dispute to this arbitration board has a cost paid by the purchaser should be to the relevant committee. It is also possible to make complaints to register (ODR platform through the Europeanhttp://ec.europa.eu/odr).
  6. A complaint the obligations of the entrepreneur apron on, unless the company not in writing indicates otherwise.
  7. If a complaint by the trader is found justified the entrepreneur, will the delivered to her choice or replace or repair products free of charge.

 

Article 15 - disputes

  1. On agreements between the trader and the consumer conditions of implementing the overall relate, is exclusively Dutch law shall apply. Whether the consumer's residence abroad.
  2. The Vienna Koopverdrag does not apply.

 

Article 16 - any additional or different provisions

Additional or different of these general conditions provisions may not be to the detriment of consumers and shall be recorded or in a way that this result in an accessible way the consumer may be stored on a durable medium.