Veelgestelde vragen

Tiempos de entrega


-Delivery time: 5-7 business days

During holidays and promotions it can be busier as normal at JungleHome. Despite the large amounts of orders, JungleHome always does everything it can to process your package as quickly as possible. However, keep in mind that your order may arrive a little later than you are used to from JungleHome.Do you have questions about these adjusted delivery times? Please contact our customer service at

Costos de envío


Standard delivery €12,95

Free shipping on orders over €150,-


Is your order not quite what you expected? Too bad, but no problem to return it. At JungleHome you have the option to return your order within 14 days of receipt.

How? You send it yourself at your own expense with a postal company of your choice. Send your package to the postal address below Do not forget to keep the receipt with track & trace until we have processed your return. When returning your product (s), don't forget to add a note with order number for fast processing of your return.

Mailing address:

PO Box 8
Krimpen aan den IJssel
The Netherlands

Make sure that the products are properly and tightly packed, as you received them. If an item arrives at us damaged or broken because it was not returned with the same packaging and shipping material, we cannot give a refund.

Métodos de pago

We offer the following payment methods:





Cash dispenser (Belgium)

Sofort (Germany)



We do our utmost for you as a customer. This means that you can easily contact us. If you have any questions about one or the other, you can reach us using the following information:


Instagram: @JungleHomeNL

Important! Our customer service is currently only available in English for our international customers.

It is always possible that something does not go quite as planned. We recommend that you first report complaints to us by emailing

If there is damage to one or more of the products when receiving your order, report this within 14 days of receiving your order. We can then look for a suitable solution.


If you want to change something about your placed order, please contact us as soon as possible at Your package may not have been sent yet and we can still make the change. If your package has already been shipped, it is no longer possible to change or cancel your order.

Privacy policy, JungleHome click here to see it.

General terms and conditions JungleHomeclick here to see it.